FAQ

Default solution folder, feel free to edit or delete it.

How do I track my order?
You can track your order via your account or via the despatch emails you will be sent when your order is 'picked', packed and shipped!
Thu, 2 Jan, 2020 at 5:50 PM
My order didn't complete but i've been charged!
If you've just tried to checkout and you get an (admittedly often vague and confusing) error message, no confirmation email or don't hit our 'th...
Wed, 29 Apr, 2020 at 11:21 PM
If I'm ordering a gift, can you leave the receipt/invoice out?
Giving the gift of gainz is always a sure win for any fitness-loving family member or friend...but we don't want to give the 'Mix' away! Whethe...
Fri, 24 Jan, 2020 at 10:19 AM
Need to make a return?
Need to return an order or certain products? Are all the products still in a resaleable condition? All good! Simply use our Royal Mail Tracked Returns Porta...
Fri, 24 Jan, 2020 at 10:27 AM
Received a damaged product?
Nooooooo, we're so sorry to hear that you've received a damaged item!! Despite the greatest efforts from our packing Mixers to protect all your ...
Fri, 24 Jan, 2020 at 10:23 AM
How do I cancel my order?
You want to cancel?! Noooooo!! ? No worries, though...provided your order hasn't shipped yet we can totally sort this!! Please just contact us ...
Wed, 29 Apr, 2020 at 11:27 PM